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Support

Welcome to Knowledge Adventure Support.

JumpStart World Support
For questions or help with your JumpStart World product click here.

Customer Service for the KA Online Store
Get answers to questions about your order with our Order Help FAQs or call our Order Support Center at (800) 545-7677.

Frequently Asked Questions about our products
Get quick answers about using our products with our Answer Finder.
Have a question for us? Please send us your question and we'll get back to you as soon as we can.


Contact Technical Support
You can contact technical support by email using our online form.
For technical support regarding JumpStart World call (310)533-3402.
For technical support for all other products call (310)533-3402.
Phone support is available Monday through Friday, 7:00am-7:00PM PST.

School and Educational Customers
Please visit Knowledge Adventure's school website for customer service and support.

Contact Customer Service
Retail customers can call customer service at (310) 533-3402.
Customer service is available Monday through Friday, 9:00am – 6:00pm PST.